Emily Roman
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Recent activity by Emily Roman-
13. Is there a minimum rental period?
All rentals are month-to-month self storage — no long-term contracts required. We require 24 hours notice for cancellation (see question 15 for more details).
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10. Do you offer carts or moving equipment?
Carts/dollies/hand trucks are onsite to assist with moving items. Equipment is first-come, first-serve. Please return equipment promptly after use so other members may access them.Please check your...
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8. Do I need to bring my own lock?
No. Every unit comes with a free lock, complimentary from Stuf. Your unit includes a combination lock (no key needed). Your unique lock code is accessible at any time in your Member Dashboard.
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6. Are the units climate controlled?
Our climate-controlled storage units maintain a consistent indoor temperature range and protect your belongings from outside elements. Items that benefit from climate control include electronics, d...
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2. What are your customer service hours?
Our Member Concierge team is available:Monday–Friday: 8:00am – 11:00pm (EST)Saturday–Sunday: 10:00am – 6:00pm (EST)
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15. How do I cancel my storage unit?
To cancel your storage unit, we require at least 24 hours’ notice. To schedule your move-out:Log in to your Member DashboardSelect your move-out dateSubmit confirmationMove-out requires at least 24...
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11. Is parking available for move-in?
Parking availability varies by location. Some facilities offer dedicated parking spaces, loading zones, and garage access. Your location page lists the best entrance for move-in and loading.Please ...
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3. How do I access my storage unit?
All Stuf facilities offer keyless entry self storage using a digital key through your Member Dashboard. When you arrive at the facility:Log in to your Member Dashboard on your mobile deviceSelect t...
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14. Do prices increase?
Rate adjustments may occur to align with operating costs, but never more than once every six months. We will provide at least 30 days’ notice before any rate increase takes effect. When increases o...
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4. Can I authorize someone else to access my unit?
Yes. You may add a secondary user to your account. Only authorized users will be able to access the facility.