Stuf Storage — Member Help Center

Access & Support

• 1. What are your access hours?
• 2. What are your customer service hours?
• 3. How do I access my storage unit?
• 4. Can I authorize someone else to access my unit?

Unit Selection & Storage Conditions

• 5. What size unit do I need?
• 6. Are the units climate controlled?

Security & Locks

• 7. How secure are your facilities?
• 8. Do I need to bring my own lock?

Move-In, Parking & On-Site Logistics

• 9. Can I move in the same day I book?
• 10. Do you offer carts or moving equipment?
• 11. Is parking available for move-in?

Pricing, Billing & Terms

• 12. How much does storage cost per month?
• 13. Is there a minimum rental period?
• 15. How do I cancel my storage unit?
• 14. Do prices increase?

Policies & Protection

• 16. What items am I not allowed to store?
• 17. Is insurance required?